Website Privacy Policy
Effective Date: 1 November 2025
At Balance and Bloom Hormones, your privacy is a priority. We are committed to protecting the personal information of our visitors and patients. This Privacy Policy describes how we collect, use, and protect your information when you visit our website, www.balanceandbloomhormones.com.
1. Information We Collect
We collect information that helps us provide a better experience and healthcare services to you:
Personal Information: This includes your name, email address, and phone number when you fill out a contact form, sign up for a newsletter, or request a consultation.
Health Information: If you provide health-related details through our secure portal or intake forms, this is considered Protected Health Information (PHI) and is protected under HIPAA (see our Notice of Privacy Practices).
Usage Data: We may collect non-identifying information such as your IP address, browser type, and pages visited to improve our website performance.
2. How We Use Your Information
We use your information for the following purposes:
To provide and manage our longevity and preventive care services.
To communicate with you regarding appointments or inquiries.
To send educational content or updates (only if you have opted in).
To comply with legal and regulatory requirements.
3. Protection of Your Information
We implement industry-standard security measures, including encryption and secure servers, to protect your data. For our telehealth services, we use HIPAA-compliant platforms to ensure that your sensitive health information remains confidential and secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information with:
Healthcare Providers: To coordinate your care and treatment.
Service Providers: Third-party vendors (such as billing or IT support) who are bound by confidentiality agreements and Business Associate Agreements (BAAs).
Legal Requirements: If required by law to comply with a subpoena or similar legal process.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request corrections to inaccurate data.
Opt-out of marketing communications at any time.
6. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
7. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: Balance and Bloom Hormones Email: jeni@balanceandbloomhormones.com Phone: 970.564.3790.
NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Commitment to Your Privacy At Balance and Bloom Hormones, we understand that your health information is personal. We are required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with this notice of our legal duties and privacy practices.
How We May Use and Disclose Your Health Information
For Treatment: We may use your PHI to provide, coordinate, or manage your healthcare. For example, sharing information with a specialist or a laboratory.
For Payment: We may use PHI so that the services you receive may be billed and payment collected from you or a third party.
For Healthcare Operations: We may use PHI to run our practice, improve your care, and contact you when necessary.
Your Rights Regarding Your PHI
Access: You have the right to inspect and copy your medical records.
Amendment: You can ask us to correct health information you think is incorrect or incomplete.
Accounting of Disclosures: You can ask for a list of the times we’ve shared your health information for reasons other than treatment, payment, or operations.
Restriction Requests: You can ask us not to use or share certain health information for treatment, payment, or our operations.
Our Responsibilities
We are required by law to maintain the privacy and security of your PHI.
We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We must follow the duties and privacy practices described in this notice and give you a copy of it.
Complaints If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.
Contact Information Jeni Lovett, Founder. Email: jeni@balanceandbloomhormones.com Phone: 970.564.3790.
Your Privacy is Secure.
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